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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Casey

October 28, 2025

5  out of  5
rating by Amber Casey
"Highly recommend this office! Very personable and very helpful. We have used them for years and will continue to use them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Zachary Vinson

October 21, 2025

5  out of  5
rating by Zachary Vinson
"Jimmy is the best insurance agent in the valley and the girls in the office always give the best customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. You are correct about the girls in the office. They are very personable and extremely knowledgeable. The best in the insurance business. "
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Cynthia Failla

October 13, 2025

5  out of  5
rating by Cynthia Failla
"Love Love Love them, Tracy and Stacy and Julia are the best so helpful and sweet . Would recommend them to anyone for there insurance needs !!"
We responded:
"Thank you for your review. You are correct Julia, Stacey, and Traci are the best in the insurance business. Thanks for letting them handle your insurance needs. "
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Sarah Stoker

September 26, 2025

5  out of  5
rating by Sarah Stoker
"When my husband took out the neighborhood deer in my car, I was so frustrated. I had a claim number within minutes of calling. They are always fast and friendly in helping"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tim Condra

September 25, 2025

5  out of  5
rating by Tim Condra
"Jim Garren and staff at State Farm in Dunlap are great to work with. They’re extremely knowledgeable and have always been willing to go out of their way to help in any way possible."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christy Rector

September 25, 2025

5  out of  5
rating by Christy Rector
"I could never get the quality of service that I receive from this office."
We responded:
"Thank you for your acknowledgement of Julia we agree 100%. Also, if she is on vacation Stacie and Traci and both very, very knowledgeable and extremely helpful. "
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Sara Weaver

September 15, 2025

5  out of  5
rating by Sara Weaver
"Great service, can't be beat!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Corinne Henniger

September 5, 2025

5  out of  5
rating by Corinne Henniger
"Stacey has been wonderful to work with. Thanks for the great customer service."
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Diane Easterly

August 28, 2025

5  out of  5
rating by Diane Easterly
"I have several accounts with Jimmy Garren and have been a customer since 1968. All the claims I have had have been handled quickly and professionally. Staff go above and beyond especially when I have questions, They are the best, hands down!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We appreciate you being a long-time policyholder with this office. You are correct about our staff; they are the best in the business. Thanks again."
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Michelle Akins

August 28, 2025

5  out of  5
rating by Michelle Akins
"Excellent! Very easy to communicate with and very knowledgeable! Stacey is the best thanks so much!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Stacey is the best."
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Chris Harvey

August 28, 2025

5  out of  5
rating by Chris Harvey
"A big thank you to State Farm for consistently going above and beyond. Special appreciation to Julia Johnson for always taking the time to explain everything thoroughly, going the extra mile to assist with our underage son, and ensuring all of our needs are met. Your dedication and support do not go unnoticed!"
We responded:
"I agree with you 100 percent. Julia is the best. My entire staff are wonderful to work with. "
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Alisa Kilgore

August 13, 2025

5  out of  5
rating by Alisa Kilgore
"Traci is great! She is very knowledgeable and patient and gives the best customer service."
We responded:
"Thanks for the review. I agree Traci is great. Glad you had a good experience with our office."
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Michael Hudson

August 12, 2025

5  out of  5
rating by Michael Hudson
"Excellent Service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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RosaLee

July 30, 2025

5  out of  5
rating by RosaLee
"I mostly deal with Stacey. She is always there for me when I need help and Keeps my coverage updated."
We responded:
"Thanks for the review. I agree Stacey is the best."
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Peyton Swafford

July 30, 2025

5  out of  5
rating by Peyton Swafford
"Very great service and reps. Will help you with all your needs and get you the best price for what you need."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Trey Hall

July 23, 2025

5  out of  5
rating by Trey Hall
"Team at Jimmy Garren State Farm are friendly, approachable, accessible and responsive. Thx 👍"
We responded:
"Thanks Trey---I agree my staff is the best in the insurance business."
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Katlyn vanhooser

July 15, 2025

5  out of  5
rating by Katlyn vanhooser
"Statefarm Jimmy Garren office is exceptional to work with. They go above and beyond for their clients and make everything easy. Love the receptionist"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kayla Patton

July 15, 2025

5  out of  5
rating by Kayla Patton
"I have been a customer of Jim Garren State Farm since 2021. I have carried my car and home owners through them and previously renters insurance. Mr. Garren has staffed his office with intelligent knowledgeable employees eager to help each customer at any moment. They quickly help me set up my Drive Safe and Save app on my phone and in car without hesitation and smiles on their faces. Anytime I have any questions, I can drop in and have answers or solutions immediately with friendly customer service provided by Mrs. Julia Johnson and other staff!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ed Perron

June 7, 2025

5  out of  5
rating by Ed Perron
"I only experience GREAT customer service @ Jim Garren State Farm. Special thanks to the entire staff (especially Stacey) for helping me out thru the years!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Slomian

June 5, 2025

5  out of  5
rating by Linda Slomian
"We have been with this Agent's office for over 20 years. Completely satisfied: 2 residences and almost 10 vehicles. Excellent customer service. Great insurance coverage."
We responded:
"We’re thankful for your feedback! We certainly appreciate your business and you being a longtime policyholder."
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Leslie Mosier

June 5, 2025

5  out of  5
rating by Leslie Mosier
"Traci was so helpful in getting my insurance coverage started!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Traci is really good, and Julia and Stacey can help you at any time."
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Lindsey Phillips

April 18, 2025

5  out of  5
rating by Lindsey Phillips
"We have been with Jimmy Garren’s State Farm for years for all of our insurance needs and cannot be more pleased! Every time I call with any off the wall question or concern, Traci or one of the others breaks it down for me in an understandable way, with HONEST recommendations and answers. They know you by name and remember details to keep things straight. I truly cannot recommend them enough! 10/10 in my book all day every day!!!"
We responded:
"We appreciate your review and your business. I agree with you 100% about my staff. Traci along with Stacey and Julia are the best in the insurance business."
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Lynna Bedsole

September 6, 2024

5  out of  5
rating by Lynna Bedsole
"Me and my husband have had insurance somewhere else for years and made the switch to State Farm and so glad we did. Not only did we save money but the staff is so friendly and helpful. Anytime we have questions or concerns they are always so helpful. Traci Smith is the one we talk to the most and she is the best and very knowledgeable. Thank you and keep up the good work. :)"
We responded:
"Lynna, thank you for the kind words. We look forward to taking care of you! "
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Betsy Smith

August 30, 2024

5  out of  5
rating by Betsy Smith
"I have used this agency for home and car insurance for years. The premiums are reasonable, and the service stellar."
We responded:
"Thank you, Betsy! We look forward to many more years of serving you! "
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Heather Jones

February 26, 2024

5  out of  5
rating by Heather Jones
"I had Julia Johnson write up some quotes for us and she did such an awesome job. Attentive and professional. She truly gets the best deal for her people! If you’re thinking of switching or getting new insurance, this is the place and she’s your girl!"